unlimitedai.sh

Legal

Refund Policy

In short: purchases are final and a service disruption is not refundable. This is section 5 of our Terms of Service, written out in full.

No refunds

  • →All purchases are FINAL. API keys are delivered instantly, so cancellations and refunds — full, partial or pro rata — do not apply once a key has been delivered.
  • →DISRUPTIONS ARE NOT REFUNDABLE. Downtime, errors, failed connections, cut-off answers, slowness, queueing, timeouts and maintenance give no right to a refund, compensation, credit or extra time. This also applies if the service stops completely or permanently.
  • →PROVIDER CHANGES ARE NOT REFUNDABLE. A model being withdrawn, paused, replaced, or changing in quality, speed or capacity is not a reason for a refund.
  • →FAIR-USE LIMITS ARE NOT REFUNDABLE. Queueing while your parallel sessions are full is the published behaviour of the service, not a faulty product.
  • →NOT REFUNDABLE: unused remaining days, an expired key, a key you rarely used, a wrong purchase after the key has been used, and a change of mind.
  • →A key revoked for breaking these terms receives neither a refund nor a replacement key.
  • →ONLY THESE THREE CASES ARE CORRECTED — two of them with a product rather than money, and none of them as compensation for a disruption:
  • →1) Double payment for the same order: the extra payment is returned.
  • →2) Payment received but the key was never delivered: we deliver the key. If that plan no longer exists, we give you another plan or credit of equal value.
  • →3) The wrong plan was delivered and has not been used at all: we swap it for the correct one.
  • →Report any of the three to support within 7 days of the payment date, with your order email and proof of payment. Requests after that window are not processed.
  • →unlimitedai.sh chooses the remedy: delivery of the key, a replacement plan, or credit of equal value. Money is returned in one case only — the extra amount of a double payment, paid back to the original payment method. Payment-processing fees and currency-exchange differences are not returned.
  • →Every request is reviewed manually and the unlimitedai.sh decision is final.
  • →Reversing a payment through your bank or card provider (a chargeback) results in permanent revocation without refund and a block from all our services.

Questions?

Anything unclear? Ask our support through the live chat on this site before you buy.