Terms of Service — licence, fair use and no-refund rules

1. Licence: one key, one person

→Every unlimitedai.sh key (12 Models and All 17 Models) is a personal licence for 1 (one) human user.
→You may use it on your own personal devices — home PC, work PC, laptop, phone — and in any coding tool or client.
→Your key is a secret. A leaked key, and every request made with it, remains the responsibility of the key holder.

2. Personal gateways are allowed

→Running your key through LiteLLM, One-API, 9Router or a similar gateway on your own device or network is allowed.
→Running a key on a multi-user gateway that serves more than one person, sharing it, or reselling it is forbidden.

3. Prohibited conduct

→Sharing, renting or reselling access to a key without an official unlimitedai.sh Partner licence.
→Installing a key on a public proxy, a reseller server, or any shared service that serves multiple users.
→Mass automation that harms the stability of the service, including a broken script that retries without end.
→Using the service for unlawful purposes. You are responsible for everything you send and everything the model returns.
→Probing, mapping or reverse engineering our systems, limits and billing.
→Sending data you are not entitled to send, including other people's personal data or confidential data.
→Presenting yourself as unlimitedai.sh, or suggesting an official relationship with us, without a Partner licence.

4. The service is provided as is

→unlimitedai.sh is a gateway to third-party model providers. We do not own, control or guarantee the models behind it.
→There is no uptime guarantee, no SLA, no promised speed, and no guarantee that any particular model stays available.
→The model lineup, routing, capacity and output quality may change at any time without notice, including a model being withdrawn or paused by its provider.
→Outages, errors, queueing, slowness, answers cut off mid-stream and maintenance are normal risks of a gateway service.
→Do not rely on this service alone for systems that must not fail, such as life-safety, medical or critical financial systems.
→Your request may be routed to backup capacity at any time so that it still gets answered. No specific route is guaranteed.
→Model output is generated automatically and can be wrong. Check it yourself before using it; the risk of relying on output is yours.
→We may limit, maintain, slow down or discontinue the service at any time, including without notice. Unused remaining time is not converted into money.

5. No refunds (read this section)

→All purchases are FINAL. API keys are delivered instantly, so cancellations and refunds — full, partial or pro rata — do not apply once a key has been delivered.
→DISRUPTIONS ARE NOT REFUNDABLE. Downtime, errors, failed connections, cut-off answers, slowness, queueing, timeouts and maintenance give no right to a refund, compensation, credit or extra time. This also applies if the service stops completely or permanently.
→PROVIDER CHANGES ARE NOT REFUNDABLE. A model being withdrawn, paused, replaced, or changing in quality, speed or capacity is not a reason for a refund.
→FAIR-USE LIMITS ARE NOT REFUNDABLE. Queueing while your parallel sessions are full is the published behaviour of the service, not a faulty product.
→NOT REFUNDABLE: unused remaining days, an expired key, a key you rarely used, a wrong purchase after the key has been used, and a change of mind.
→A key revoked for breaking these terms receives neither a refund nor a replacement key.
→ONLY THESE THREE CASES ARE CORRECTED — two of them with a product rather than money, and none of them as compensation for a disruption:
→1) Double payment for the same order: the extra payment is returned.
→2) Payment received but the key was never delivered: we deliver the key. If that plan no longer exists, we give you another plan or credit of equal value.
→3) The wrong plan was delivered and has not been used at all: we swap it for the correct one.
→Report any of the three to support within 7 days of the payment date, with your order email and proof of payment. Requests after that window are not processed.
→unlimitedai.sh chooses the remedy: delivery of the key, a replacement plan, or credit of equal value. Money is returned in one case only — the extra amount of a double payment, paid back to the original payment method. Payment-processing fees and currency-exchange differences are not returned.
→Every request is reviewed manually and the unlimitedai.sh decision is final.
→Reversing a payment through your bank or card provider (a chargeback) results in permanent revocation without refund and a block from all our services.

6. Fair use

→A plan has no token, request or per-minute limit. Its only limit is the number of parallel sessions: 8 on 12 Models and Max, 16 on All 17 Models and Ultron.
→A request beyond your parallel-session limit waits in a queue until a slot frees up, and is refused only if the wait runs too long. Heavy use alone never revokes a key.
→Each plan lasts for its stated period from activation — 28 days, or 24 hours for Max and Ultron — and does not renew automatically. Unused time expires with the plan.

7. Revocation and appeals

→We monitor server traffic to protect honest users. The monitoring method is confidential.
→A key proven to serve multiple users, or resold without a Partner licence, is revoked immediately and without refund.
→We may suspend a key without notice while we investigate signs of abuse.
→Believe a revocation was wrong? Contact support with your order email to appeal. An accepted appeal reactivates the key; a rejected appeal is final and states the reason.
→Time lost while a key is suspended or under review is not replaced or extended and creates no compensation, even if the appeal succeeds.

8. Partners and reselling

→Reselling is allowed only as an official unlimitedai.sh Partner. Contact support to apply.
→A Partner is fully responsible for their own customers, including support, billing, any promise the Partner makes, and their compliance with these terms.
→A Partner protects unlimitedai.sh against claims by the Partner's customers. Those customers are not party to this agreement and have no direct claim against us.
→Partner prices and conditions may change at any time for future purchases.

9. Data and privacy

→We store the usage information needed for billing, limits and abuse prevention, such as timestamps, token counts, model and technical connection data.
→At checkout Stripe collects your email and payment details to process the payment. Card details are entered on Stripe's payment page, never pass through our servers and are not stored by us.
→Your email is kept with the order as the transaction record and used to deliver your key and contact you about the order. It is never used for advertising.
→Requests to access, correct or delete your personal data can be sent to support. Data we must keep for billing and legal reasons is kept as long as that obligation lasts.
→Conversation content is forwarded to third-party model providers so that your request can be answered, and is subject to their policies. We cannot guarantee confidentiality on their side.
→The free portal shows ads to stay free. Conversation text is used to pick which ad is shown, and a view is counted only when the ad card is visible on your screen. A click is counted only when you click the ad.
→We do not sell customer data. Data may be disclosed where the law requires it.
→unlimitedai.sh server records are the binding evidence of usage, limits, timing and order status if there is a disagreement.

10. Changes, force majeure and law

→Prices, plans, the model lineup and these terms may change at any time. The version shown on this page is the one in force.
→Continuing to use the service after a change means you accept the new terms.
→We are not liable for failures caused by events beyond our control, including provider outages, network failures, power cuts, third-party policy changes, government action and disasters.
→unlimitedai.sh is not liable for indirect loss of any kind: lost profit, lost data, business interruption, the cost of a replacement service, or loss caused by model output.
→Our maximum liability for all claims combined does not exceed the amount you paid for the plan concerned in the last 30 days.
→You confirm you are legally able to enter this agreement. Any tax or charge on the buyer's side is the buyer's responsibility.
→A notice sent to the email address used at checkout is treated as received. Keeping access to that email is your responsibility.
→You may not transfer this licence without our written consent. We may transfer this agreement if the service changes ownership.
→If any part of these terms is found invalid, the rest stays in force. Not enforcing a right once does not waive it.
→These terms are governed by the laws of the country where the operator of unlimitedai.sh is registered. Disputes are settled amicably first.
→By buying or using an unlimitedai.sh key you confirm that you have read, understood and accepted all of the above.

Questions?

Anything unclear? Ask our support through the live chat on this site before you buy.